Terms and Conditions

Welcome to our website! By accessing or using our services, you agree to be bound by these terms and conditions (the “Terms”) and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

Virtual Consultations

• Our website offers a virtual consultation facility where you can schedule appointments with our healthcare providers.
• Appointment times and dates are subject to availability. We will do our best to accommodate your preferred schedule, but cannot guarantee the availability of your selected time slot.
• Payment for the virtual consultation must be made through our online registration form. We use a third-party payment processing platform to handle all transactions.

Refunds and Credits

• We do not offer refunds for virtual consultations. However, if you are unable to attend your scheduled appointment, we will convert the payment into a credit in your patient account on our Healthcare Management System (HMS).
• Credits in your patient account can be used towards future virtual consultations or other services offered on our platform.

Limitation of Liability

• We do not guarantee the availability or uninterrupted access to our services. We will use reasonable efforts to maintain the reliability and performance of our platform, but cannot be held responsible for any disruptions or issues beyond our control.
• Our healthcare providers are licensed and registered with the Nigerian Medical Association (NMA) and will use their best professional judgment in providing the virtual consultation services, but we do not make any warranties or guarantees about the accuracy, completeness, or effectiveness of the advice or treatment provided.

Data Protection and Privacy

• We are committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) and the guidelines provided by the National Information Technology Development Agency (NITDA).
• Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the processing of your data as described in the Privacy Policy.

Intellectual Property

• All content, features, and functionality on our website, including but not limited to text, graphics, logos, and software, are the property of Cedarcrest Hospitals LTD and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, and any disputes arising out of or in connection with these Terms shall be resolved in the courts of Nigeria.

Modifications to the Terms

• We reserve the right to modify these Terms at any time. Any changes to the Terms will be effective immediately upon posting the revised Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

If you have any questions or concerns about these Terms, please contact us at info@cedarcresthospitals.com or +234 809 515 7906